We have always complied with strict OSHA-mandated protocols to maintain a clean and sterile environment within our dental office. Below are just a few steps we are taking to ensure patient and team-member safety.
Due to concerns about patient and employee safety, we ask that non-emergency patients experiencing flu-like symptoms (fever, cough, sore throat, nausea, vomiting, and difficulty breathing) reschedule their appointments. We also ask that non-emergency patients with known health risks reschedule their appointments. Patients will be asked to complete a COVID-19 screening questionnaire and temperature check prior to all visits in accordance with CDC and American Dental Association recommended guidelines.
We have installed Surgically Clean Air units throughout our office. These units filter and destroy 99.998% of particles in the air we breathe. Multiple times per hour, the Surgically Clean Air units disinfect the air through a 6-stage filtration and sterilization process - removing particles as small as 0.1 microns. This includes the removal of molds, bacteria, gases, allergens, and even viruses.
The foundation of our infection control procedures is based on requirements established by the CDC that state that all body fluids are treated as infectious because patients with blood-borne infections can be asymptomatic or unaware that they are infected. This includes body fluids in airborne droplets from coughs or sneezes. Personal Protective Equipment (PPE) used in our office, which includes gowns, face shields, masks and gloves are designed to ensure that no blood or body fluids can be passed between staff and patients. Strict surface sterilization procedures
are followed to clean and disinfect all operatory surfaces between patients, and, after each use, all dental instruments are cleaned and heat sterilized.
As a result of the current Coronavirus concern, we have taken added precautions in the common areas. All magazines and pamphlets have been removed. Lobby surfaces and patient restrooms are disinfected every hour. This includes a thorough wipe down of all hard surfaces, such as door handles, doorknobs, tables, chairs and front office counters. In addition, patients are being advised to practice social distancing in our lobby area or wait in their cars if preferred.
It is our hope that you feel secure in the knowledge that we are doing everything possible to protect you, our team & our families. Please call us if you have any concerns or questions. We look forward to welcoming you back to Southern Smiles and seeing you smile!